Goodmove - The ultimate automation platform for SMBs

Frequently asked questions

General

Is my content safe and secure when using your AI software?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Do you provide customer support or training resources for users?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Can I see examples of content created using Quadra?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

How can your AI software improve the quality of my content?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

API & Integration

Is my content safe and secure when using your AI software?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Do you provide customer support or training resources for users?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Can I see examples of content created using Quadra?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

How can your AI software improve the quality of my content?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Privacy

Is my content safe and secure when using your AI software?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Do you provide customer support or training resources for users?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Can I see examples of content created using Quadra?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

How can your AI software improve the quality of my content?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Documentation

Is my content safe and secure when using your AI software?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Do you provide customer support or training resources for users?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

Can I see examples of content created using Quadra?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

How can your AI software improve the quality of my content?

While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.

What types of back-office and data services do you provide?

We specialize in providing small and medium businesses with a range of back-office data services that are usually only accessible to larger organizations with dedicated in-house teams. Our services include data warehousing (centralizing and storing your data securely), back-office integrations (connecting your various tools and systems to streamline workflows), and business intelligence (BI) and data visualization (transforming your data into actionable insights with dashboards, reports, and more). We offer all of these services on an as-needed basis, meaning you get the support you need, when you need it, without long-term commitments or high costs.

How does your “on-demand” service model work?

Our on-demand model is designed to give you full flexibility based on your business’s needs. Whether you need support on a single project or ongoing help, we act as an extension of your team that you can scale up or down at any time. Simply let us know what you need—whether it’s setting up a new data integration, enhancing your current reporting, or troubleshooting an existing workflow—and we’ll provide the right resources to meet your goals. This flexible approach is cost-effective and lets you access high-quality data support without the need to hire a full-time data team.

How secure is our data when working with you?

Data security is a top priority for us. We follow industry best practices for data protection, including encryption, secure data storage, and strict access controls, to ensure your information is safe at all times. Additionally, our team adheres to robust data privacy policies, and we’re happy to work with you to meet any specific security requirements your business may have. We treat your data as if it were our own, ensuring confidentiality and compliance with all applicable regulations.

How quickly can we expect to see results?

Our goal is to deliver value as quickly as possible. Timelines vary depending on the scope of the project, but we begin with an in-depth understanding of your needs, allowing us to identify quick wins and prioritize high-impact areas. For smaller projects, such as setting up a basic dashboard or integration, you can expect results within a few days to a couple of weeks. Larger initiatives, like data warehousing or complex reporting, may take longer but will follow a clear project timeline with regular updates. No matter the size of the project, we aim to provide immediate value through scalable solutions that grow with your business.

How can automation help my business save time and reduce costs?

Automation allows your business to handle repetitive, time-consuming tasks with minimal manual input, freeing up your team to focus on higher-value work. By automating workflows in areas like data entry, reporting, and customer management, we help you reduce human error, eliminate redundant tasks, and speed up processes. The result? You’ll experience significant time savings, lower operational costs, and a more efficient, streamlined operation overall. Our goal is to make automation an accessible, scalable solution that immediately impacts your bottom line.

What types of business processes can be automated?

Nearly any repetitive or rule-based process within your business can be automated. We specialize in automating back-office tasks such as data entry, data integration, reporting, and data syncing between platforms. Additionally, we can help you streamline customer communications, financial reporting, inventory management, and more. If you have processes that rely on manual tasks, there’s a strong chance we can implement automation to improve efficiency, accuracy, and speed.

Will automation be difficult to implement or disrupt my current operations?

Not at all. Our team works closely with you to ensure that automation is implemented smoothly and integrates seamlessly with your existing systems and workflows. We start with a detailed review of your processes to identify high-impact areas, followed by a step-by-step rollout that minimizes disruption to your daily operations. We prioritize ease of use, so your team can quickly adopt automated workflows with minimal training, leading to faster results and smoother operations from day one.

How do I measure the ROI of automation for my business?

Automation brings measurable benefits that directly contribute to ROI. Key metrics you can track include time saved, error reduction, cost savings, and improvements in process speed and productivity. Additionally, we provide reporting tools that allow you to monitor these metrics in real-time, so you can see exactly how automation is impacting your business. Our clients often report increased capacity to handle more work without additional hires, faster task completion, and better allocation of resources—all of which directly translate to a strong return on your automation investment.

How does your pricing model work?

We use a flexible, service-based pricing model that’s designed to be both affordable and fair. We charge a low, ongoing monthly fee that covers the integration server and maintenance to ensure everything runs smoothly. Beyond that, when you need additional work—such as custom automation, new data integrations, or advanced reporting—we scope it out, provide a clear quote, and schedule the work if you choose to proceed. This model allows you to only pay for the specific services you need, giving you full control over costs while enjoying a fully maintained data infrastructure.

What is included in the monthly fee?

The monthly fee includes access to our integration server, regular maintenance, and general support to keep your data systems running efficiently. We monitor and maintain the server, ensuring everything stays optimized, secure, and up to date. This foundational service gives you peace of mind that your back-office integrations are stable and reliable, without having to worry about unexpected issues or downtime.

Are there any hidden fees or long-term contracts?

No hidden fees or long-term contracts! Our pricing model is transparent and commitment-free, designed to scale with your needs. The monthly fee covers only the essentials for integration and maintenance. Any additional work or custom projects are quoted individually, so you always know the exact cost before making any decisions. We believe in providing flexibility and transparency, so you’re never locked into services you don’t need.

How do I get a quote for additional work?

Getting a quote is easy. Simply let us know the scope of the project or the specific work you need, and our team will assess the requirements. We’ll then provide a detailed, upfront quote based on the complexity and timeline of the work. Once you approve the quote, we’ll coordinate with you to schedule and deliver the project within a timeline that suits your business. This clear, pay-as-you-go approach ensures you’re only investing in the services that bring value to your business.

What kind of support can I expect as a customer?

We pride ourselves on delivering responsive, reliable support to help you make the most of your integrations and data solutions. Our team is dedicated to ensuring that your systems run smoothly and that any questions or issues you encounter are resolved quickly. Whether you need help troubleshooting, guidance on new features, or advice on best practices, we’re here to support you every step of the way

How quickly can I expect responses to support requests?

We aim to provide timely responses to all support requests, with a commitment to quick turnaround times so you can get back to business without delay. Our team prioritizes urgent issues and strives to address any inquiries as efficiently as possible, keeping your operations moving and minimizing downtime. We understand the importance of seamless service and do everything we can to provide prompt assistance within the same day.

Do you offer support for new projects or integrations?

Absolutely! If you’re interested in expanding your setup with new projects, integrations, or customizations, our support team is here to help. We can guide you through the options, answer your questions, and provide a smooth handoff to our project team for scoping and implementation. This ensures you get expert support from the planning phase all the way through to project completion.

How do you ensure we’re getting the most out of your services?

Your success is our priority, so we work proactively to help you maximize the value of your data solutions. This includes regular check-ins, best practice recommendations, and support tailored to your unique needs. We’re here to answer questions, offer insights, and make sure you’re fully leveraging our services to drive efficiencies and insights in your business. Our focus on customer success means we’re committed to helping your business thrive!

What Our Customers
Are Saying

Christina M.

Owner

Integrations are never as simple as they seem. Goodmove took on the heavy lifting and they have allowed us to deploy custom integrations quickly while saving us valuable time and money.

Jun 8, 2024

Mark R.

VP Operations

They are easy to work with, invested time to understand our business and built solutions that work.

Jun 12, 2024

Mana M.

Support Specialist

They consistently deliver tasks promptly, enabling us to prioritize our company's growth.

Aug 18, 2024

Andrew C.

Operations Manager

Our team has been able to reclaim a significant amount of time, allowing us to focus on essential tasks. Their assistance has been instrumental in streamlining our operations and achieving peace of mind, knowing that critical tasks are being efficiently executed.

Jul 3, 2024

Janet O.

VP Intl Sales

With the help of Goodmove, things that took us hours to do now only take minutes. They also provide amazing customer service and always get back to us in a timely manner.

Aug 5, 2024

Scott V.

Supply Chain Director

Goodmove has taken us from a small emerging startup with a team of 10 to an international brand hiring our 75th employee. I highly recommend their platform for any business looking to scale quickly & profitably.

Jun 11, 2024

Michael W.

Founder/CEO

They helped us to integrate our various IT solutions and were always available to enhance or trouble shoot the solution in a fast paced and ever changing environment.

Jul 28, 2024

Leith T.

Founder

Goodmove enhanced our capability to allow a deeper understanding of our customer and improve our system efficiencies which resulted in an increase in sales and improved margins

Jul 15, 2024

Aaron C.

Owner

Fulfillment is broken, sales/ERP systems still guess on what is available to sell and customers lack visibility on orders. Goodmove is magic, it all works

Aug 3, 2024

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What Our Customers
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Excel / Macros

Let's face it, we all rely on Excel

Why Small BusinessesLove Goodmove's Excel + Macros

Common Solutions for Excel + Macros

Frequently asked questions

What Our Customers Are Saying

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Why Small Businesses
Love Goodmove's Excel + Macros

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What Our Customers
Are Saying