A platform is a system used within your business:

- Shopify
- Quickbooks
- Netsuite
- etc.

Each one of these are considered a platform.

Say you use Shopify for orders and have a 3PL partner you'd like to connect to. That would be two platforms and cost $200 per month.

If you then wanted to add Quickbooks to tie in your accounting that would be another platform and bump your platform fee up to $300 per month.

Note:   your total monthly costs are Platform + Flow costs added together

We are willing to work with clients and scale pricing based on volumes - both as you add more platforms and ship more orders.

If anything is still unclear, please don't hesitate to reach out and ask.

A flow is a number of steps that perform a specific task:

- picking up new orders in Shopify and getting them to your 3PL for fulfillment
- syncing inventory from your warehouse to your Shopify store
- reconciling payment transactions in Netsuite with a payment provider like Moneris
- sending return data to your 3PL from a platform like Returnly

If you ran all 4 of the flows above that would be a total of $100 per month (cost of $25 per flow).

Note:   your total monthly costs are Platform + Flow costs added together

We are willing to work with clients and scale pricing based on volumes - both as you add more platforms and ship more orders.

If anything is still unclear, please don't hesitate to reach out and ask.

Yes, currently our minimum per month is $300.

That said, we are open to working with smaller brands that haven't yet built sales volume over $1M.

If that sounds like you please reach out so we can discuss your situation and we'd love to try to find a fit.

At our core, we enjoy helping small, founder-led teams cross the "ops chasm" - that gap where demand is there and day to day operations are becoming out of control.

We pride ourselves with getting (and keeping) your brand on the rails! ;)

The list is long and varied and if we know one thing it's that every brand is defined by their unique mix of people and process and that means no two brands needs are alike.

Some examples include:

Vendor Accountability - Deep savings from custom audits that ensure what you are being billed is accurate. Hold your manufacturers accountable for what is actually arriving at your facilities. Hold your 3PLs accountable for the 6 digit fulfillment bills every month. We saved one client $41,000 in back charges on a storage error!

Excel Order Form Uploads - saved 100s of hours per month with an Excel File upload that automatically creates Sales Orders in Netsuite.

Ecomm Inventory Sync - a webhook sync across multiple Shopify stores for a brand that keeps all their inventory in sync in real-time. Many hours saved for customer service handling inventory conflicts, savings at the fulfillment level from only sending through valid orders, etc.

Inbound / Outbound Flows - one of the simplest and easiest that saves all 100s of hours month after month. Connected systems passing Sales or Inbound Receiving documents to all required partners. Plus all the hooks to bring the data back and close the loop in Accounting or confirming shipment to your customer.

Fulfillment + 3PL - many clients leverage custom logic at a per warehouse level as every 3PL has different capabilities, services, shipping terms, etc. The devil is in the details and we are incredibly flexible here and able to accommodate whatever you need. Even by specific order types you have full control of the logic used.

Tags + Notes - For many clients it's simple to have a system automatically add a note or a tag. We tie custom logic that is triggered by the presence of certain tags, notes, terms on orders, etc. and save 100s of hours

Custom Scripts - Need a simple little tool to resend orders to your warehouse? Need a way to quickly and easily dispatch UPCs to your 5 different Manufacturers? The list goes on and on of these custom little one offs that are needed week after week. Let us build them out for you in literally a couple hours and save you 100s. Now that's ROI!

Returns - With the rise of DTC shipping, returns are becoming a bigger and bigger headache for your brand. We save hours by automating the process and flow of returns back to your warehouse and through to credit memos being automatically issued for the consumer.

Payment Reconciliation - tying your omnichannel orders and associated payments to your accounting to ensure every penny is accounted for. Not only does this save 100s of hours for Ops and Finance it also ensures that all your revenue is accounted for.

Automatic Retail Top-Ups - automatic inventory analysis for retail stores, order submission in the ERP and dispatch to 3PL to top up stock. No human touches required (other than handling goods), 100s of hours saved in data entry and error removal.


Basically, if it involves two (or more) systems talking to one another we can confidently handle the wildest, ugliest scenarios you can come up with. :)


We have 20+ years under our belt and are positioned as the fastest, most cost effective partner in the world for consumer goods brands!

On average we are passing on savings of 8-10 times what customers pay each month.

We've even had clients see a year worth of savings in a single month!

Deep savings are a core benefit but also your reduction in daily headaches enables a massive boost to growth too.

We work hard and take a lot of pride in helping your brand enable an iterative, virtuous loop!

We get it, the market is becoming crowded and confused with everyone touting their solution as the best. On top of deep cost cutting here's what we feel sets us apart:

Fully Managed

The biggest by far is that we offer a fully managed platform. With other providers it's up to you to build, connect and maintain your instance of their system. All they're really doing is providing you with an interface to connect things.

So all the work and heavy lifting sits on you. Also, when you need extra assistance or customization it turns into billable rates that are on average 5-6 times ours.

Our platform is driven by the concept of being a team member and extension of your brand. We are a scalable, on-demand solution that you can use as/where needed when it fits. Turn us up, turn us down, it's all built in to our methodology and when your platform is silently running in the background all you pay is a small monthly charge.

Our vision with Goodmove was to shift value in a massive way - you gain not only the platform but the team to run it too. And if you're alreading using an Integration Provider we're willing to take over the process with them. Our model is very different in that we want to become a long-term part of the team and not just offer tools for solutions but help drive your solutions.

That frees up all kinds of time to focus on your brand instead of spending it managing yet another tool that controls all your other tools, babysitting notification panes, etc.

Flexibility

While other platforms out there offer fancy interfaces that let you drag and drop pieces and make you feel like you're building something. The reality is that they're massively handcuffed by not being able to handle true custom logic underneath a slick interface.

We strategically took a different approach to No Code / Low Code - simply tell us what you need and we rapidly build it for you. That saves you the time of dragging, dropping, clicking and ticking. And after you're done setting a new flow up with one of our competitors you then have to manage and maintain it all. Instead spend your time on what's important while we do that legwork for you.

No muss, no fuss with 100% flexibility. Whatever your needs, we can make it happen via our flexible infrastructure (as long as the platforms we're connecting to offer it obviously).

Pricing + Speed

Underneath everything we offer is our simple model of 10 hour Support + Development blocks (billed at $50 per hour). You will be hard pressed to find another provider that does what we do as quickly as we can at such a cost-effective price.

Say goodbye to wasted weeks (even months) of repeat meetings trying to pin down the scope of what solutions look like. We jump directly into the weeds and quickly deliver custom solutions often within 1-3 business days.

Extended Capabilities

The other providers we compete against are focused solely on integrations. Sure we can handle integrations better, faster and more cost effectively but we also extend your integrations with Intelligence.

This means that as we aggregate your data we can build custom Dashboards/KPIs/Reporting, develop custom Scripts and File Uploads and even implement Business Intelligence and Machine Learning capabilites.

Goodmove is focused on not just connecting systems but also aggregating and surfacing insights out of your data. Our competitors only connect and then collect their check.

Loyalty

We look at ourselves as an extension of your brand and consider ourselves a part of the family.

We show up day-in, day-out, wear our hearts on our sleeves and love the challenges of streamlining ops.

We are not venture-backed, we're a bootstrapped upstart that has been doing this for 20+ years and have a lot of hard won experience having helped over 200+ brands.

We are humble and put all our passion and drive behind the solutions we provide for your brand and team.

We guarantee we'll save you at least as much as we cost in the first year of our engagement.

If we don't save you money, we'll cut you a check for the difference.

We calculate savings by taking your current processes and identifying what we think our solution will provide in terms of new efficiencies and savings.

Within your Pricing Proposal the estimated ROI will be clearly presented.

Parts of both really but we'd say more service. We use software on your behalf to optimize the daily operations within your business.

From that it's easiest to view us as a service that you wind up or down when you need help with the technical challenges with your operations.

After signing up you'll be assigned a dedicated Account Manager.

This person can be used for daily communication and strategy meetings.

Landscape Call: a quick 30 minute call gives us a solid baseline of the systems you use, where/how they fit, how you handle fulfillment, etc.
From that we can determine what a 100% custom solution for your brand will entail.
Pricing Review: after your Landscape Call we will email you with pricing customized to the unique needs of your brand and expected ROI.
Ongoing discussion/clarification is available to you as needed from there.
Sign Up: Once everything is in order you proceed with online sign up and we Setup your environment - very fast, typically within 2 business days.
Development Review: After Sign Up we also host a 30-60 minute review to finalize scope. The team then goes and puts your solution in place - typically 1 to 2 weeks.
Onboarding: Development wraps and we arrange a web demo to walk you through the details and fine tune your solution so that it's 100% to your liking.
First 4 Weeks: a weekly review with your Account Manager to roll out your solution and ensure that things are working as you had hoped.
Ongoing: a monthly check-in with your Account Manager to explore whatelse can be done to improve your solution.
Support is available 24/7 through our helpdesk as well (help@goodmove.cloud). Any urgent matters can be escalated to your Account Manager directly.

Payment is by credit card and we accept all major providers - Visa, Mastercard, American Express.

Each month your card will be automatically charged and an invoice will be emailed to your desired accounting contact(s).

We’re always here to help. Send us an email at sales@goodmove.cloud and we’ll get you in touch with the right person on our team.

We do our best to ensure all support tickets are answered within one business day.

That said most are answered within a few hours.

Yes, you bet you can!

Simply reach out to us and let us know what additional features / platforms you need that we don't currently offer.

We're more than happy to build out additional functionality and connectivity.

Flexibility and customization are at the core of what we do.